Questions about menu, locations and catering
Contact the Costa Vida guide
Use this page to send questions about the costavida menu, finding a costa vida restaurant near you, or planning catering. This is an informational guide, not the restaurant's official contact channel, so for order issues, refunds, or a specific location's hours, calling the restaurant directly is faster.
What you can ask about
Ask about menu items, how the build-your-own line works, catering logistics, or how to find a location. If you are comparing chains or trying to decide what to order for a first visit, that is also fair game.
Questions about a specific order, a refund, or a complaint should go to the restaurant where the order was placed. This guide cannot access order records, so the counter team can help you much faster.
Good questions for this inbox
- What is in a sweet pork burrito and how spicy is the green sauce?
- How does catering pickup work for 25 people next Saturday?
- Which dining room near Lehi has seating for a youth group?
Response time
Messages are typically answered within a few business days. Catering questions that involve a specific date should include the date and headcount so the reply can be useful.
If your question is time-sensitive, calling your local restaurant is the faster route, especially around lunch and dinner rush.
What to include
Include the city or restaurant you are asking about, the specific question, and relevant details like group size or dietary needs. If you are asking about a menu item, name it as you saw it.
The more specific the message, the more specific the answer. A short note with dates and names saves a full round of follow-up.
How this guide helps
Tell us the city, the date, and what you need — we will point you to the right plate, room, or tray.
We cover the fast-casual Mexican grill format across the United States: counter ordering, fresh tortillas, and family-style catering. Give us the details and we keep the answer practical.
Send your question
Fill in the fields below. For catering, add the event date and headcount. We reply by email within a few business days.
Guide contact details
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Mailing address
2901 N Ashton Blvd, Suite 103, Lehi, UT 84043, United States
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Email
[email protected]
Lehi, Utah — reference point for guide mail.
Find a location
Catering inquiries
For catering, include the event date, the headcount, and whether you need delivery or pickup. Mention any dietary requirements in the group, such as vegetarian, gluten-sensitive, or dairy-free needs.
These details determine which options are available, so including them upfront saves a round of messages. If the venue has a narrow pickup window or no warming equipment, say so — the setup changes with it.
- Date, time, and address for drop-off or pickup, plus headcount with a small buffer.
- Delivery or pickup, serving style, and any sauces or extras on the side.
Location and hours questions
Hours vary by restaurant, and the most accurate source is the specific location's listing. If you are asking about hours on a particular day, include the date. If you are traveling, check the locations page first — it is usually faster than waiting for a reply.
Find a locationCorrections and feedback
If you spot an error in the guide, send a note with the page and the detail in question. Corrections are welcome, particularly for location information, since restaurant footprints change over time.
A photo of the storefront sign or a link to the location listing helps us verify the fix. Tell us what you saw and where you saw it, and we will update the page.
Before you write
Do you handle refunds or missing items?+
No. Contact the restaurant where you ordered with your receipt and order time. They can look up the ticket and fix it on the spot.
What if my event is this weekend?+
Call your nearest costa vida kitchen directly at +1 801-656-0064 or your local number. Email replies take a few business days, which is too slow for a close date.
Can I ask what to order for dietary needs?+
Yes. Tell us what you avoid and what you like — rice bowls, salads, or tacos — and we will walk through build options from the menu page.
Still deciding? Start with the food.
Browse burritos, tacos, and bowls, check hours for the room nearest you, or sketch a catering tray count. Then send us the one question that remains.
Prefer to talk? Call +1 801-656-0064 during Mon–Sun: 10:30 AM – 9:30 PM.