Legal document
Privacy Policy
This Privacy Policy describes how costavidausa.com collects, uses, and stores personal data submitted through this website. This site is an independent informational guide about Costa Vida fast-casual Mexican grill in the United States and is not operated by Costa Vida. By using the site, you agree to the practices described here.
On this page
Questions about menu, locations, or catering? That inbox is separate from privacy requests.
Go to ContactThis guide covers the Costa Vida restaurants you read about here — not ordering, loyalty accounts, or restaurant employment records.
We explain only what costavidausa.com itself receives: messages you send us and basic technical logs that keep the pages working.
What we receive
Information we collect
We collect information you submit voluntarily through the contact form. That may include your name, email address, phone number, and the content of your message — for example a question about Costavida menu items, opening hours at a nearby location, or catering for a group lunch.
We ask only for what is needed to reply. If you add extra detail in the message field, such as a preferred day to visit or a neighborhood you are asking about, that text is stored with your inquiry. We do not ask for payment details, account passwords, or government identifiers through this site.
We also collect standard technical data through server logs and analytics tools: browser type, device type, approximate location derived from network data, pages visited, and time spent on a page. This data is aggregated and does not identify you by name on its own.
- Contact messages: name, email, optional phone, and message text you type into the form.
- Technical logs: browser, device, referring page, and pages viewed on costavidausa.com during your visit.
Why we use it
How we use information
Submitted information is used to respond to your inquiry, including questions about Costa Vida menu options, restaurant locations, and catering arrangements. We use the email or phone you provide only for that reply and for a short follow-up if your question needs clarification.
Technical data is used to maintain the site, understand which pages are useful, and detect abuse such as spam or repeated failed requests. We do not sell personal data to third parties, and we do not use contact messages for unrelated marketing lists.
Read Cookie Policy
Tracking
Cookies and tracking
The site uses cookies and similar technologies to support basic functionality and to measure traffic. Strictly needed cookies keep pages loading and remember choices such as dismissing a notice. Measurement cookies help us see which guides — for example Menu, Locations, or How Our Food Is Made Fresh — readers finish and which ones need clearer wording.
Details on the categories used and how to manage them are set out in the Cookie Policy. You can control cookies through your browser settings, including blocking or deleting them. Blocking some cookies may keep parts of the site from working as intended, but reading articles remains possible.
Limits
Data sharing and retention
We share personal data only when running the site requires it. Hosting and email providers may process a message to deliver it to us and to store it securely. They receive only what is needed to provide those services and handle it under their own security controls.
Service providers
Hosting, security filtering, and email delivery. For example, when you send a message about a Costa Vida visit, the hosting server logs the request and the email provider routes the text so we can read and reply.
Legal disclosures
We may disclose information if required by law, court order, or lawful request, or to protect the rights and safety of the site and its users — such as investigating misuse of the contact form or preventing harm.
How long we keep data
Contact form submissions are retained for as long as needed to handle the inquiry and for a reasonable period afterward for record-keeping. Technical logs are retained for a shorter period and then deleted or aggregated. You can request deletion of your message data by contacting us through the contact page.
No sale of data
We do not sell names, email addresses, phone numbers, or message contents to data brokers or unrelated advertisers. If ownership of the site changes, any transfer would be limited to continued operation of this guide under equivalent protections.
Control
Your rights
Depending on your location, you may have the right to access, correct, or delete personal data we hold about you, and to object to certain processing. For California and other U.S. state privacy laws, this can include knowing what we collected from your message and asking us to delete it.
To exercise these rights, contact us through the contact page and mention that your request concerns privacy. Include the email address you used so we can find the right message. We will respond within the timeframe required by applicable law and may ask a short clarifying question to confirm the request.
How do I ask for a copy or deletion?
Send a note through the contact page with the subject line Privacy request, the email you wrote from, and whether you want a copy, a correction, or deletion. We handle the oldest matching message first and confirm once done.
Do I need an account?
No. This guide has no reader accounts. We match requests using the email and details from your original contact message, so there is nothing to log into or cancel.
Children's privacy
This site is not directed at children under 13, and we do not knowingly collect personal data from them. The guides about Costavida burritos, tacos, and catering are written for adults planning a visit. If you believe a child has submitted personal data, contact us and we will delete it promptly.
Changes to this policy
We may update this policy from time to time as the site or the tools behind it change. The effective date at the top of the page reflects the most recent revision. Continued use of the site after an update constitutes acceptance of the revised policy. For material changes, we will note the new date here so returning readers can spot it.
Contact
Questions about this policy
Questions about this policy can be sent through the contact page. Write to [email protected] or call +1 801-656-0064, Mon–Sun: 10:30 AM – 9:30 PM, and mention Privacy Policy so your note reaches the right place. Our mailing address is 2901 N Ashton Blvd, Suite 103, Lehi, UT 84043, United States.
Related reading: Cookie Policy and Terms of Service. To return to the main guide, visit Home.